Microsoft Tool to Fix Windows PC Affected by CrowdStrike BSOD

If you have a broken Windows 10 or Windows 11 device impacted by the recent CrowdStrike Falcon agent issue and you are unable to fix it using the official steps provided by CrowdStrike, Microsoft and various websites, here is a good news for you.

Microsoft has released an official fixing tool to automatically repair broken Windows PCs and laptops impacted by CrowdStrike faulty update.

The CrowdStrike issue caused major Microsoft services outage worldwide and made millions of Windows devices not bootable or stuck in boot loop. Windows users started receiving BSOD (Blue Screen Of Death) with error code 0x50 or 0x7E and were unable to use their devices.

CrowdStrike shared workarounds to manually fix and recover affected PCs which required booting into Safe Mode or recovery environment and deleting C-00000291*.sys file from C:\Windows\System32\drivers\CrowdStrike directory. Microsoft also officially acknowledged and shared similar solution to fix the CrowdStrike issue at Windows Health website.

More Info: Windows 11 22H2 and 23H2 Known Issues and Workarounds – July 20, 2024

But many Windows users were unable to follow the solution provided by CrowdStrike.

Now Microsoft has released an official recovery tool which helps Windows users in fixing and recovering their computers easily and quickly. It creates a bootable USB drive which can be used to boot into the affected PC and repair it.

Microsoft officially released this automated tool on Tech Community website to assist several Windows users in repairing their broken devices.

If you are ready to use this official tool to fix your Windows device, following steps will help you:

STEP 1: First of all, use a working device and download the official Recovery Tool from Microsoft Download Center using following link:

Download Microsoft Recovery Tool to Fix CrowdStrike Impacted PCs

STEP 2: After downloading the ZIP file, extract it using 7-Zip or other file archive software and look for following file:

MsftRecoveryToolForCS.ps1

This is the main recovery tool which will help you in fixing your broken Windows PC. MsftRecoveryToolForCS.ps1 is actually a PowerShell (PS) script that contains commands to download required files and create bootable USB drive.

STEP 3: Launch PowerShell as Administrator by right-clicking on the Start button and selecting “Terminal (Admin)” or “PowerShell (Admin)” option.

STEP 4: Now navigate to the extracted folder using CD command and run ./MsftRecoveryToolForCS.ps1 command.

NOTE: If you get “File cannot be loaded because running scripts is disabled on this system” error message, run following command first:

Set-ExecutionPolicy -ExecutionPolicy RemoteSigned

Now run ./MsftRecoveryToolForCS.ps1 command again and it should work.

PowerShell will start downloading and installing Windows Assessment and Deployment Kit (Windows ADK) that may take a few minutes to complete.

PS: PowerShell might prompt you to optionally select a driver directory to import the image. You can skip the step by selecting “N” to save time.

STEP 5: After downloading the required files, the tool will ask you to attach a USB drive to your system and provide the flash drive letter.

Attach a USB drive to your computer. The capacity of the USB drive should be at least 1 GB or more.

Once the USB drive is created, remove the USB drive.

STEP 6: Now insert the USB drive to the impacted i.e. broken device and reboot or start the device.

STEP 7: During restart, keep pressing F12 key to boot into BIOS boot menu screen. Different brand computers require different key press to access BIOS boot menu. In most of the brands, F12 key is used. If it doesn’t work, you can try pressing F10 key.

Related: How to Enter BIOS Settings on Your Windows PC?

STEP 8: When the BIOS boot menu appears, choose Boot from USB or similar option and continue.

The repair tool will start running automatically.

PS: If BitLocker encryption was enabled on your device, you’ll be prompted for the BitLocker recovery key.

STEP 9: The repair tool will execute the issue-remediation scripts as recommended by CrowdStrike support team.

STEP 10: Once the process completes, reboot your device.

That’s it. Now you’ll have your working Windows device back.

Also Check:

How to Repair or Reinstall Windows 11 Without Losing Files and Settings

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